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I Miss My Roomba Robotic Vacuum!Where To Buy A Roomba &
If you have been reading my previous Roomba reviews you already know that I was completely devastated by the "sudden death" of my new robotic vacuum cleaner. Why? Because while it was working - it was by far the most awesome invention I had ever purchased! I absolutely love it. My Roomba Scheduler stopped charging about a month after I bought it. With the help of an iRobot customer service representative - I tried resetting the battery and various other repairs but to no avail. There would be no Roomba repairs made by me - the unit would simply have to be replaced. UPS arrived on 9/21/05 (promptly two days after I spoke to iRobot's Customer Service) to pick up my defective Roomba just as the Customer Service Rep told me they would. Don't know what you've got - till it's gone!By day five without my Roomba vacuum cleaner I am really losing it! I had no idea how much I would miss it. I realized very quickly that I absolutely loved having my floors automatically vacuumed every day - who wouldn't? As I've stated before - there is something about having a clean house that "allows" me to relax. And having a clean carpet ranks right up there with getting flowers (ok, sometimes!) in my book! So, using iRobot's "online form" I emailed them and told them I missed my Roomba desperately and wanted to know when I could expect a replacement. And that is when the long journey home began for my Scheduler. Let the games begin...I try very hard not to be a pessimist! But over the years dealing with various customer service departments and managing a major customer service department (in my previous corporate life) I have learned the hard way that Murphy's Law usually prevails. Why? Because even with a robo vac -- the "human being" factor still gets in the way!
More on the story! - Roomba Returns :: The Long Journey Home -
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Roomba Reviews Review of the Roomba SchedulerClick here often to see updated consumer reporting from a new user who has absolutely no previous experience with anything robotic! Read her humorous and honest account of her ongoing experiences with Roomba, iRobot Customer Care and much more. A Message From The Editor
Feature Articles The Roomba Vac Is All That!Buy a new Roomba vac and let robotic technology do the floor cleaning for you automatically. Click here for the best price on Roomba vacuum cleaners!
New review for HEPA type filter made by Robot Add Ons will help purify the air in your home for a cleaner, safer living environment! Works on all Roomba 500 series robots except robot SKUs 53601 and 55101.
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