Roomba Goes Back To iRobot :: Reviews on Roomba

The iRobot representative I spoke with told me to put the following items in the original box with the Styrofoam (Roomba robot shell, home base, and charger). She gave me a special return RMA number and told me to make sure I included it on the outside of the box along with my name and address. UPS arrived on 9/21/05 (promptly two days after I spoke to Customer Service) to pick up my Roomba just as the Customer Service Rep told me they would. I was still not comfortable with what the iRobot's Rep told me to keep. I felt it was an odd request that I was to basically strip my robot bare and keep all the filters, brushes, virtual walls, etc. I asked her at least three times to clarify again exactly what she wanted me to send and keep.

Call a spade a spade

I asked her at least three times to clarify again exactly what she wanted me to send and keep. If you have been reading my reviews from the beginning you will remember that I am not the most technologically savvy person so I had a difficult time understanding the difference between what the actual parts themselves were (ie; scheduler, charging brick vs: battery, etc.). At the end of our conversation, I was under the impression that I was going to get a brand new Roomba Scheduler - the ENTIRE kit in the box just like I received originally which would include everything. This would mean I would have the "extras" I kept as well. Like I said - I thought this was odd - so I included a note in the box explaining why everything was not there just to be safe. The last thing I wanted was a problem getting my Roomba replaced because they didn't receive all of it back for an even exchange.

How long will it take for my replacement robot vac?

My biggest concern was how long I would be without my new automatic cleaning robot buddy. The rep quelled my fears with the following statement: "Don't worry ma'am, just as soon as the factory receives your package - they will release your new Roomba Scheduler". I was thrilled! Everyone knows that UPS is quick - the factory would surely release my new vacuum in three or four days max. Or so I thought...

iRobot's® Roombas®

It doesn't get any better than this!

Top technology from iRobot® and Hammacher Schlemmer's lifetime guarantee -- it's a match made in heaven! When you purchase your Roomba Vacuum from Hammacher Schlemmer not only do you get the best product iRobot® has to offer -- you also get to take advantage of Hammacher Schlemmer's unconditional and unwavering promise -- their merchandise is guaranteed for life.

iRobot® Roomba Vacuums
It looks like iRobot® has cleaned house and is now only manufacturing the following floor cleaning robots (Models 780, 770, 760, 560 and 530). Narrowing the selection makes it so much easier to choose the model that will work best as it appears they have weeded out the models that people were having so many problems with -- which is a good thing! Only the best of the best are available for sale from our online merchant and they also offer an unconditonal lifetime warranty!

Roomba® Pet Series
Spend more quality time with your pet - while Roomba® does the cleaning for you! The Pet Series was designed specifically for pet owners who are fighting the war on pet hair, debris and pet dander. This little hair ball sucker covers 3 to 4 rooms on a single battery charge depending on what model you buy. It's large debris bins, anti-tangle technology, and other pet friendly features will do the vacuuming for you and your household of pets.

iRobot® Scooba
The Scooba® floor washing robot does it all: it preps by sucking up loose dirt and crumbs, washes, scrubs, and cleans up after itself, leaving the floor sparkling and dry -- and it does it all in one pass. One of the Scooba's best features is the fact that it'll scrub every spot on your floor an average of four times, ensuring a thorough cleaning. It even gets up beneath the edges of kitchen cabinets and under tables to clean where normal cleaning tools don't. It's the only mop you'll ever need!